Professional third-party service connecting individuals with treatment resources
Connecting individuals and families with appropriate addiction treatment and detox resources nationwide. This service operates as a professional third-party helpline, providing guidance and facility recommendations to those seeking recovery support.
Professional assistance every step of the way
Trained specialists take time to understand individual circumstances, needs, and preferences through confidential conversations.
Based on specific needs, appropriate treatment facilities and programs are identified from a nationwide network of accredited centers.
Direct connections are facilitated with selected facilities, helping individuals take the next step toward recovery.
Support continues throughout the process, answering questions and providing reassurance during this important decision.
Support available 24 hours a day, 7 days a week, including holidays
All conversations are private and protected by strict confidentiality standards
Helpline services provided at no charge with no obligation to commit to treatment
Trained professionals with extensive knowledge of addiction treatment options
Access to accredited treatment facilities across all 50 states
Compassionate, non-judgmental assistance focused on finding the right path forward
Simple steps from first call to treatment connection
Reach out by phone at any time. Calls are answered by trained specialists ready to help.
Share information about the situation, needs, and preferences in a confidential setting.
Appropriate treatment facilities are identified based on individual circumstances and requirements.
Direct connection is facilitated with selected treatment centers to begin the recovery journey.
Principles guiding this service
Maintaining strict confidentiality and protecting personal information
Providing precise, up-to-date information about treatment options
Approaching every conversation with empathy and understanding
Being available immediately when help is needed most
This is a third-party matching service. NewHorizon Helpline is not a treatment center or medical facility. The service connects individuals with appropriate addiction treatment centers across the United States.
All treatment centers receiving calls through this service are independent facilities. Each facility maintains its own admission policies, treatment approaches, and pricing structures.
This helpline operates remotely with no physical office location available for visits. All consultations and support are provided via telephone.
Specialists available 24/7 for confidential consultations